Candidate experience and interview analytics

Turn candidate feedback and interview activity into clearer hiring decisions.

Measure candidate experience and operational efficiency with NPS, CSAT, written feedback, interview timing, drop-off, and scheduling patterns in one reviewable workflow.

  • Live NPS and post-interview CSAT
  • Written feedback and recurring themes
  • Interview length and drop-off patterns
  • Completion and engagement by day and time

Example workflow

Candidate experience analytics

Signals live
Candidate experience analytics showing NPS and CSAT satisfaction metrics
NPS and CSATFeedback themesTiming patterns

Candidate-experience proof

Measure the experience without losing the human story behind it.

Talking to Alex, the AI, was such a unique experience. It felt seamless and surprisingly engaging.
Candidate feedback · Pet Circle blue-collar hiring program

How Candidate Insights works

See what candidates feel, where interviews slow down, and what to improve next.

Bring satisfaction, written feedback, interview timing, and scheduling patterns into one interactive view of the candidate journey.

Get a live pulse on candidate satisfaction using Net Promoter Score and post-interview CSAT ratings.

See the experience change over time instead of waiting for anecdotal feedback.

NPS and CSAT tracking

Step 01
Candidate Insights dashboard with NPS and CSAT satisfaction metrics

Live satisfaction measures give the team a shared candidate-experience baseline.

Ready to understand the candidate journey?

Start with satisfaction and timing, then improve the friction your own data makes visible.

Customer outcomes across Skill Society

Candidate-friendly, on-demand hiring can still deliver measurable results.

William Buck team member
William Buck

94% candidate satisfaction

William Buck streamlined graduate and intern screening through AI interviews while maintaining a 94% candidate satisfaction score.

Read the William Buck story
Pet Circle team member in a distribution facility
Pet Circle

39% interviewed after working hours

Pet Circle used on-demand AI interviews for high-volume blue-collar hiring, with 39% of candidates completing interviews after hours.

Read the Pet Circle story
Wilbur logo
Wilbur

40+ hours saved per hire

Wilbur replaced manual technical screening with AI-driven interviews, saving more than 40 hours per hire while maintaining candidate quality.

Read the Wilbur story

Measure your own workflow

Use the signals to improve the moments that matter.

These stories show results from wider Skill Society screening and interview workflows. Candidate Insights gives your team the NPS, CSAT, feedback, and timing signals to evaluate and improve its own process.

Questions, answered

Questions before you use Candidate Insights

How is this different from other hiring platforms?

No lock-in contracts. No bloated suites. We use a simple credit systemso you only pay for what you use. It’s hiring flexibility, finally. Use it during your hiring sprints, pause when you're done.

Why Skill Society decided to be built around the candidate experience?

Simple — Because their journey shapes yours. Hiring the right person is the biggest ROI a business can make.

Does this work with our existing ATS / HRIS system?

Yes — we’re building partnerships with major ATS / HRIS providers to allow seamless integration. Our goal is to keep your workflow simple, with reports accessible directly inside your existing tools.

Is Skill Society available globally?

Yes — Skill Society is available to companies and candidates worldwide. Our system operates across time zones, enabling truly global hiring.

What does it cost to use Skill Society?

We believe pricing should be transparent, so you can visit out our pricing page to select your plan. For enterprise teams, we also offer customisable plans tailored to your needs.

Is my data and my candidates' data secure?

We take security seriously. All data is encrypted and stored on secure servers. Our platform is ISO 27001 and SOC 2 aligned.