Candidate insights

Understand the candidate experience. See where your process can improve.

Candidate insights in Skill Society bring together candidate experience ratings, written feedback and interview activity. Review what responding candidates say and when completed interviews took place, then use that evidence to improve your process.

  • Candidate experience rating distributions
  • Original written feedback for review
  • Completed-interview activity by day and hour
  • Working-hours and after-hours patterns

Example workflow

Candidate experience analytics

Ready to review
Illustrative weekday and weekend interview attendance chart
Experience ratingsWritten feedbackTiming patterns

Candidate-experience proof

Measure the experience without losing the human story behind it.

“Talking to Alex, the AI, was such a unique experience. It felt seamless and surprisingly engaging.”
Candidate feedback · Pet Circle blue-collar hiring programme

How candidate insights work

Read the feedback. Examine the activity. Decide what to improve.

Use candidate ratings and comments alongside interview-activity reports. Look at the available responses and the reporting scope before drawing conclusions about the wider candidate journey.

Review submitted interview-experience ratings, response counts and rating distributions. Use the written feedback to understand the context behind a score.

Your team can inspect the responses behind its candidate-experience discussion.

Candidate experience feedback

Step 01
Illustrative written candidate feedback about an interview experience

Illustrative comments show why a rating should be reviewed alongside the candidate's own words.

Ready to understand the candidate journey?

Start with satisfaction and timing, then improve the friction your own data makes visible.

Customer outcomes across Skill Society

See how teams support candidates across the hiring process.

William Buck team member
William Buck

Structured graduate and intern screening

William Buck’s case study describes AI interviews for graduate and intern screening, with candidate feedback collected alongside the hiring workflow.

Read the William Buck case study
Pet Circle team member in a distribution facility
Pet Circle

39% interviewed after working hours

Pet Circle used on-demand AI interviews for high-volume blue-collar hiring, with 39% of candidates completing interviews after hours.

Read the Pet Circle case study
Wilbur logo
Wilbur

40+ hours saved per hire

Wilbur’s case study reports more than 40 hours saved per hire after introducing AI interviews for technical screening. This result came from its wider hiring workflow.

Read the Wilbur case study

Measure your own workflow

Use the signals to improve the moments that matter.

These stories show results from wider Skill Society screening and interview workflows. Candidate insights give your team ratings, written feedback and timing information to evaluate its own process.

Questions, answered

Questions about candidate insights

What are candidate insights in Skill Society?

Candidate insights help hiring teams review interview-experience ratings, candidate comments and completed-interview activity. It supports evaluating the candidate journey while people decide which process changes to make.

Where do the candidate-experience signals come from?

Ratings and written feedback come from candidates who submit them after an interview. The feedback report shows the role, interview record, rating and comment where available. Missing responses should not be treated as positive feedback.

Do attendance charts show the chance that a candidate will complete an interview?

No. The charts show completed-interview counts by hour and day, including working-hours and after-hours activity. A higher count at one time does not by itself establish a higher completion rate or explain why other candidates did not finish.

Do candidate insights automatically judge candidates or identify every feedback theme?

The feature presents ratings, comments and activity for review. Your team reads the feedback, identifies concerns in context and chooses improvements. Candidate-experience feedback does not determine whether someone should be hired.

Who can access candidate reports?

Report access depends on the account's Reports entitlement and the user's delegated permissions. Role-scoped Members see eligible data for their accessible roles; account-wide attendance and executive views are Administrator-only.

What does it cost to use Skill Society?

Review current plans on our pricing page and confirm the report access and usage appropriate for your account.

Where can we review candidate-data handling?

Read the privacy policy for data-handling information. Discuss your organisation's retention, access and security requirements with the team before rollout.