Reference checks

Collect reference answers by voice. Review the evidence with your team.

Skill Society lets referees answer your reference-check questions by voice in their own time. Hiring teams review recordings, transcripts and completion status, verify the referee's information and retain the hiring decision.

  • Standardised, customisable questionnaires
  • Referees respond in their own time
  • Original recordings and written transcripts
  • Incomplete responses flagged for follow-up

Example workflow

Voice reference check

Response captured
Skill Society voice reference showing Ben Morris's completed audio response and transcript excerpt
Guided questionsVoice evidenceHuman review

Broader proof from Skill Society’s voice experience

Make it easy to respond and clear to review.

“Talking to Alex, the AI, was such a unique experience. It felt seamless and surprisingly engaging.”
Candidate feedback · Pet Circle AI voice interview

How reference checks work

Set the questions. Review the reference in your own time.

Set the questions, let referees answer by voice when it suits them, then review the original recording, transcript and completion status before deciding whether to follow up.

Use customisable templates to ask every referee the same role-relevant core questions while keeping the flow clear and repeatable.

Every reference check follows a consistent structure that is easier to compare and review.

Standardised referee response

Step 01
Structured referee response describing the candidate's key responsibilities

Guided questions capture role, dates, responsibilities, and the evidence your team needs.

Ready to stop chasing reference calls?

Create an account or book a demo to confirm your questionnaire, review process, account access and any integration requirements.

Proof from the wider Skill Society platform

See how teams use Skill Society across the hiring process.

CreditProtect team
CreditProtect

Faster qualification during rapid growth

CreditProtect automated initial qualification for its growing sales team, so recruiters could focus on candidates ready to move forward.

Read the CreditProtect case study
William Buck team member
William Buck

Structured graduate and intern screening

William Buck’s case study describes AI interviews for graduate and intern screening, with candidate feedback collected alongside the hiring workflow.

Read the William Buck case study
Pet Circle team member in a distribution facility
Pet Circle

39% interviewed after working hours

Pet Circle used on-demand AI interviews for high-volume blue-collar hiring, with 39% of candidates completing interviews after hours.

Read the Pet Circle case study

Reference checks, connected

Bring the same structured approach to referee feedback.

These stories show broader outcomes across Skill Society. Measure reference checks on their own workflow: start with one questionnaire, review the evidence, and expand it when it works for your team.

Questions, answered

Questions about reference checks

How reference evidence, completion, access and human review work together.

What are Skill Society reference checks?

Reference checks collect answers to your questionnaire through a voice interview that referees complete in their own time. Hiring teams can review available recordings, transcripts and completion status without arranging a live reference call.

Does a voice reference verify identity or make the hiring decision?

No. A recorded answer is evidence to review, not proof of a referee's identity or a guarantee that a statement is accurate. Your team verifies the working relationship, follows up on uncertainty and makes the hiring decision.

Does this work with our applicant tracking or HR system?

The reference record is available in Skill Society. Confirm the connector for your applicant tracking system (ATS) or human resources information system (HRIS), including which reference data it can return. Supported integrations may not include every reference-check action.

What happens if a referee does not finish the interview?

Partial or incomplete responses are flagged when required answers cannot be confirmed. Review any available recording and transcript, then decide whether the referee needs to clarify or provide missing information.

What does it cost to use Skill Society?

Review the current pricing page and confirm reference-check access and usage for your account. Account plan limits and each teammate's permissions apply.

Who can access reference checks?

Access depends on the account's Reference Checks entitlement and the user's permissions. Assigned Members can access eligible checks for their active hiring roles; Administrators manage account-wide access. Historical access, when available, permits reviewing eligible past records rather than creating or changing checks.

Where can we review privacy and security requirements?

Read the privacy policy for data-handling information. Discuss retention, processing locations and the security evidence your organisation requires before rollout.